Drawings first
Nothing is cut against a sketch or a chat message. Dimensions, module sizes, hinge and drawer positions come from approved drawings.
01 / THE BUSINESS
A MANUFACTURING BUSINESS, NOT A SHOWROOM
XUANCE CUSTOM is a design-development, engineering and manufacturing business for made-to-measure cabinetry and architectural joinery. We do not run a retail showroom. Our manufacturing is placed in China to our own drawings and specification — we approve the sample, hold the tolerance, inspect before packing and sign the loading. What we do not do is publish prices, promise lead times, or present another company's project as our reference.
We are based in Shenzhen. Our production is placed in China to our own drawings and specification — board processing and edge banding, veneer and lacquer lines, door assembly, wardrobe systems and hardware supply. Every package is scheduled against approved drawings, inspected against our own checklist and packed for export under our instructions.
That is why we can be specific about what is standard, what is a special build, what needs a sample and where a risk sits. The specification is ours, the sample record is ours, and the inspection before loading is ours — so a client deals with one accountable party rather than a chain of trading steps.
One specification document, one sample set, one point of contact, and a written scope that separates what is produced from what is shipped, installed or certified locally. Architects and joiners get a package they can price and build; dealers get a range they can sell with accurate technical limits attached.
Nothing is cut against a sketch or a chat message. Dimensions, module sizes, hinge and drawer positions come from approved drawings.
Board, edge band, veneer grade, lacquer sheen and hardware are approved on physical samples. Screen colour is never treated as an approval.
A single person holds the brief, the sample record, the production status and the packing list, and answers for all four.
Inclusions and exclusions are written before work starts: freight, customs, site measure, installation, local compliance and after-sales each have an owner.
WHAT WE DO NOT DO
We do not publish product prices. We do not offer a warranty to the end consumer: the production warranty is one year from the factory, and it sits with the contracting trade client. We do not install, measure on site, or certify a product for a destination market. We do not present other people's projects as our own references, and we do not use another brand's trademark to describe our range.
ABOUT THE IMAGES ON THIS SITE
Photographs and visualisations on this site are design studies used to describe material direction, proportion and detailing. Images labelled as visualisations are AI-generated. They are not photographs of completed XUANCE projects, not a stock indication and not a specification. Final material, colour, grain and sheen are approved on physical samples.